Trelleborg Sealing Solutions US, Inc. Privacy Notice   Version 7/1/2020 (Effective Date)

1.         Introduction

This Trelleborg Sealing Solutions US, Inc. Privacy Notice (“Privacy Notice”) covers how Trelleborg Seal Shop’s website (chemtransportsealsshop.com) (the “Site”) processes Personal Data (defined below). For the purposes of Applicable Data Privacy Laws (as defined below), your data will be controlled by the Trelleborg Sealing Solutions US, Inc. (“we,” “us,” “our”).  “You” and “your” refers to you personally.

This Privacy Notice sets out the Personal Data we collect on our Site, by email and/or by entering into and fulfilling an agreement with the company you represent and for which purposes the Personal Data is processed. Throughout this Privacy Notice the term "processing" is used to cover all activities involving your Personal Data, including collecting, handling, storing, sharing, accessing, using, transferring and disposing of information. 

"Applicable Data Privacy Laws" means all legislation and regulations, including regulations issued by relevant governmental and/or supervisory authorities designed or intended to protect the privacy of their Personal Data. Applicable Data Privacy Laws includes (without limitation) the California Consumer Protection Act (CCPA) and data protection laws and regulations implementing the Data Protection Directive 95/46/EC and as of 25 May 2018 the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (GDPR).

"Personal Data" is defined as any information relating to an identified or identifiable natural person.

2.           Cookies – why do we collect and process your Personal Data

We use cookies and other similar techniques to collect information about you and your device (such as phone or computer) when you visit the Site. 

The purposes for which we use cookies include:  

Personalize our interactions with you and offering relevant products and services    

When you visit our Site or submit forms, we may collect and process your Personal Data to better understand you as a customer and to personalize our interactions with you, for example to show you products and services we think you may like. 

We look at your use of our Site, for example where you have clicked, your visit frequency, time spent per visit etc. Personal Data processed for these purposes include:

  • IP-address
  • Device id
  • Zip code
  • Email address
  • First and/or last name
  • Company/organization name 
  • Job role
  • Phone number
  • Original source before visiting the Site, such as which email link, website, social media post, advertisement clicks, etc. that led your visit to our Site. 

Identify potential customers and business opportunities   

When you visit our Site, we may collect and process your Personal Data in order to identify if you could be a potential customer or business opportunity. We look at your use of the Site, for example where you have clicked, your visit frequency, time spent per visit etc. Personal Data processed for these purposes include:

  • IP-address
  • Device id
  • Country or region
  • Zip code
  • Email address
  • First and/or last name
  • Company/organization name 
  • Job role
  • Phone number
  • Areas of interest 
  • Our activities such as Document downloads, Video views, contact form submissions, page views, visit frequency etc.
  • Original source before visiting our Site, such as which email link, website, social media post, advertisement clicks, etc. that led your visit to our Site.

Identify usage trends and compile statistics             

When you visit our Site, we may collect and process anonymized Personal Data in order to identify usage trends and for statistical purposes. We look at from which geographic regions our users are, such as country and language settings.         

3.           Why do we collect and process your Personal Data

Provide you with information such as Newsletters, Catalogues and Press Releases   

If you sign up to subscribe to newsletters, catalogues, press releases and similar information about us or order such information on a one-time basis we process your Personal Data for the purposes of providing you with the requested subscription or information. Personal Data processed for these purposes include:

  • First and/or last name
  • Email address
  • Phone number
  • Company/organization
  • Areas of interest

Answer your Questions and address Feedback

Our Site allows visitors to communicate with us to ask questions and give feedback. Where you use such functionality, we will process your Personal Data for the purposes of answering your questions and addressing feedback. Personal Data processed for these purposes may include: 

  • First and/or last name 
  • Email address 
  • Address  
  • Phone number 
  • Feedback and comments made by you 
  • Site source

Process communications and orders or complaints

If you send an e-mail to us, we will process your Personal Data provided to handle your request or order. Personal Data processed for these purposes include:

  • First and/or last name
  • Email address
  • Address 
  • Phone number
  • Other Personal Data provided by you

Create personal Website User Accounts        

Our Site allow for the establishment of customer accounts and for individual user privileges under those accounts. As an individual user, we will process your Personal Data for the purposes of assisting you in managing your exercise of those privileges, creating your login, providing you with access to the account and managing subscriptions and/or requests. We may receive Personal Data about you from third parties, such as your employer, who may provide information on authorized users of its customer account. Personal Data processed for these purposes include:

  • First and/or last name
  • Email address
  • Customer number 
  • Phone number
  • Your subscriptions and/or requests

Address complaints relating to our services and products

Our Site also allows you to provide us with complaints relating to our services and products. We will process your Personal Data for the purposes of investigating, managing and replying to your complaint. Personal Data processed for these purposes include: 

  • First and/or last name
  • Email address
  • Phone number
  • Customer reference number
  • Company/organization 
  • Complaints and comments by you

Manage your request for a quotation or order

You can to request a quotation or order products and services. Where you provide us with a request for a quotation or an order, we will process your Personal Data for the purposes of managing the request or order. Personal Data processed for these purposes include: 

  • First and/or last name
  • Email address
  • Address 
  • Phone number
  • Company/organization 
  • Invoice address 
  • Customer number

Manage your request regarding data privacy

Should you contact us to request one of the following data privacy actions (i) to be provided with a register extract, (ii) to restrict processing, (iii) to update, delete or transfer Personal Data, (iv) to object to Personal Data processing or to automated decision making, to (v) file a data privacy complaint, (vi) to learn from where we obtained your Personal Data, (vii) to opt out of our sale of Personal Data (to the extent, if any, your Personal Data is sold) or to (viii) opt out of marketing communication, we will process your Personal Data for the purposes of managing the request. Personal Data processed for these purposes include:

  • First and/or last name
  • E-mail
  • Country
  • Request details
  • Other information as necessary for the purpose of handling and responding to your request.

Enter into and fulfil an agreement with the company you represent

Should the company you represent choose to enter into an agreement with us, we will process your Personal Data for the purposes of entering into and fulfilling the agreement. Personal Data processed for these purposes include:

  • First and/or last name
  • Orders, information, requests, notifications and complaints etc. by you

We would also process other data, not constituting your Personal Data, such as company e-mail address, company address, company phone number, company/organization, organization number, company invoice address, company customer number.

4.           How long do we keep your Personal Data

We will retain Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by applicable law. We are using the following criteria to establish our retention period:

  • As long as we have an ongoing relationship with you (either as an individual or in your capacity as employed by one of our corporate customers, suppliers or co-operations partners or media, or as an investor/owner, board member or analyst);
  • As required by legal obligations to which we are subject; and
  • As advisable in light of our legal position (such as applicable statutes of limitations).

5.           Disclosure and transfer of Personal Data

Group companies       

We may disclose Personal Data processed to other companies within the Trelleborg Group. We apply appropriate safeguards to your Personal Data in case of any such transfer of Personal Data within the Trelleborg Group by entering into an Intra-Group Data Transfer Agreement and where applicable, implementing the European Commission Standard Contractual Clauses to any such transfer.

Other recipients who may receive your Personal Data:

  • Courts and outside counsels: In order to exercise, establish or defend legal claims.
  • A successor in connection with a sale, merger, divestment or reorganization: we may disclose Personal Data as an asset to a new owner on the basis of our legitimate interest under the condition that the successor will process the data for the same purpose as do we. 
  • Governmental and law enforcement agencies who have a legal right to request, receive or obtain the Personal Data.
  • Data processors acting on our behalf.

Moreover, we may disclose Personal Data to external parties, such as vendors and service providers processing Personal Data under our instructions. Where such disclosure entails transfers of Personal Data outside the EU/EEA, we will ensure that European Commission Standard Contractual Clauses have been entered into between the transferring entity and the receiving external party. Alternatively, other safe guards will be put in place prior to such transfers.

6.           Security

We take steps we have determined reasonable and appropriate for us to maintain the security of your Personal Data. This determination is made by assessing applicable laws, the circumstances, the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk. In support of this commitment, we have implemented appropriate technical, physical and organizational measures to protect your Personal Data against unauthorized or accidental destruction, alteration or disclosure, misuse, damage, theft or accidental loss, or unauthorized access.

7.           Your rights

Some jurisdictions (state, federal, national and international), such as California, Canada, and the European Economic Area provide individuals with certain rights regarding their Personal Information. To exercise any rights your jurisdiction may provide, contact us by using the information at the bottom of this Privacy Notice.  The following are examples of individual rights from GDPR and CCPA. Your rights will depend on the location in which you reside:

  • Being informed about your Personal Data and how we control or process it;
  • Viewing and obtaining a copy of the Personal Data we maintain about you;
  • Amending or revising the Personal Data we maintain about you;
  • Having the Personal Data we keep about you erased (also known as the right to be forgotten);
  • Objecting to the use of your Personal Data for direct marketing;
  • Restricting our use of the Personal Data we maintain about you;
  • Transferring the Personal Data we maintain about you to another entity;
  • Objecting to our use of the Personal Data we maintain about you;
  • Objecting to automated decision making or automated profiling;
  • Knowing from where we obtained your Personal Data;
  • To receive the same products or services (to the extent possible) at the same price regardless of whether you exercise your individual rights under this Privacy Notice;
  • Withdraw your previously provided consent (this right may only be available on a prospective basis); and
  • Filing a complaint with us or the appropriate governmental entity or supervisory authority.

We may require that you verify your identity before exercising your individual rights. Any Personal Data received in the verification process will be processed in accordance with this Privacy Notice.

8.           Do Not Track Signals and Requests

Do not track signals and requests are sent from your browser to websites you visit indicating you do not want to be tracked or monitored. In most circumstances, you need to affirmatively elect to turn on the do not track signals or requests.  Websites are not required to accept these signals or requests, and many do not. Currently, our Site honors do not track signals or requests.

9.           Children Under Age 18

Our Site is not designed for, targeted towards or intended for use by those under the age of 18. We have no intention of collecting Personal Data from children under the age of 18. If we become aware Personal Data from a child under the age of 18 has been collected without the consent of a parent or guardian, we will use all reasonable efforts to delete such data. If you believe we may have inadvertently collected information about a minor, please contact us using the information provided at the end of this Privacy Notice.

10.           Linked Websites

Our Site includes links to other websites and applications for informational and convenience purposes (Linked Sites). Linked Sites are independent from our websites and are not governed by this Privacy Notice. We do not review, have control over their content, or endorse Linked Sites or the information, software, products or services available on the Linked Sites. We also have no control over the privacy notices used by Linked Sites. If you decide to access any of the Linked Sites, you do so at your own risk.

11.           Contact information

If you have any questions or concerns regarding the processing of your Personal Data or wish to exercise any of your rights or obtain a copy of the safeguard mechanisms put in place to protect your Personal Data in case of any transfer, please contact us using the contact details below. 

The data controller for Personal Data is:

Trelleborg Sealing Solutions US, Inc. 

Attn: Ashlee Lehman

Trelleborg Sealing Solutions

2531 Bremer Rd

Fort Wayne, IN 46803

Main:     260-258-3318

ashlee.lehman@trelleborg.com